Products Service System
Upholding the user-centered operation philosophy, Langsda Metal Products Co.,Ltd deepens strategic cooperation with users in an all-round way through carrying out deep-level cooperation in such aspects as new product research & development, material selection, resource configuration and expansion of cooperation channels.
Prepurchase Service
Providing detailed instruction data and standards of Langsda Metal Products Co.,Ltd sheets.
Serving users with instructions on correct selection of material.
In-sale service
Order tracking
Providing detailed user order tracking information to ensure punctual goods delivery.
After-sale service
Query for certifica ted quality level
Technical supports
Claim handing
Customer information feedback
Providing users with online query for certificated quality level.
Providing users with advisories for various problems met during the application of Langsda Metal Products Co.,Ltd's products and site tracking service on product application.
Quickly and effectively handling claim on product quality, including site tracking & adjustment tests, provision of emergent substitute proposal against claimed materials to meet users' production demands.
Collecting customers' information through various means, sorting and classifying the information, improving products accordingly, feeding back information to users and satisfying users' requirements.
